Frequently Asked Questions
What services does Twisted Pair Technologies offer?
- We offer a wide range of IT services including Managed IT Solutions, Virtual Desktop Infrastructure, Cybersecurity Training, Advanced Network Solutions, Telecommunications Integration, Wireless & Wired Network Expansion, and Security and Compliance Consulting.
What industries do you serve?
- We cater to various industries such as healthcare, finance, transportation, manufacturing, and more, providing tailored solutions to meet specific needs.
Where are you located and what areas do you serve?
- Our headquarters is located at 500 W. Main St. Norfolk, VA. 23510. We primarily serve the Greater DMV Area but have the capability to provide remote IT support in all 50 states.
How can I contact Twisted Pair Technologies?
- You can reach us at 757-803-9208 or via email at [email protected]. For more information, visit our website at www.twistedpairtec.com.
What is your response time for support requests?
- We have an average response time of under 60 minutes and offer 24/7 help desk support.
What makes Twisted Pair Technologies different from other IT service providers?
- We pride ourselves on our customer-centric approach, expertise in secure solutions, diversity and inclusion, agile and adaptive methodologies, and focus on education and empowerment.
Do you offer services for large contracts?
- Yes, we can handle medium to large contracts, including those with 250+ personnel.
What certifications does Twisted Pair Technologies hold?
- We hold certifications from Microsoft, CompTIA, Cisco, and are recognized as a SDVOB and SWAM certified business.